Privacy Policy

At https://brownsville-off-road-shops.rgvtruckparts.com, commonly known as brownsville-off-road-shops (‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This Privacy Policy details our commitment to handling your personal data responsibly in adherence with a variety of privacy laws globally, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

This policy is designed to govern the handling of your personal data across all our platforms, including our website, applications, services, and products. Please note that this privacy policy does not extend to external platforms, applications, products, or services you may access through links on our platform, each with their own distinct privacy policies.

Our privacy practices cover scenarios where you engage with us as a user of our applications and services, visit our websites referenced in this Privacy Statement, interact with communications from us like newsletters, emails, calls, or text messages/SMS, and more.

We collect a range of personal data to enhance your experience with us. This includes:

  • Account information to manage your user profile and services
  • Payment information for transaction processing
  • Financial details necessary for invoicing and payment confirmations
  • Purchase history to provide personalized recommendations and support
  • Mobile device identifiers for optimizing mobile experiences
  • Location data, where relevant and with consent, to offer location-based services
  • Feedback to improve our products and services
  • Social media information if you choose to link your account with us
  • Product information to assist with warranty claims or service requests

This personal data is collected through various means, including user input during registration or transactions, interactions with our services, and the deployment of automated technologies like cookies. We may also receive personal data from third parties, in accordance with their privacy policies.

Our website uses cookies to enhance your experience, provide functionality, and gather insights on how our site is used. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage their cookie preferences through our dedicated Cookie Manager tool.

We retain personal data for no longer than necessary, as required by law or for the specific purposes for which it was collected. Upon fulfilling these purposes, we take steps to delete or anonymize the data in a secure manner.

To safeguard your personal data, we implement organizational and technical measures such as encryption and secure third-party processing. We are committed to maintaining the integrity, confidentiality, and availability of your data.

As a company that values the privacy of all our users, especially younger individuals, we do not intentionally collect personal data from children under the age of 18.

Under this policy, you have various rights concerning your personal data, depending on your jurisdiction. These rights include accessing, rectifying, or deleting your data, requesting restrictions on its processing, obtaining a copy of your data in a portable format, objecting to certain types of processing, and the right not to be discriminated against for exercising these privacy rights. If you wish to exercise any of these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy at any time to reflect changes in our data handling practices or legal requirements. Any changes will be published on our website for your review and acknowledgment.

Should you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please feel free to contact our privacy team at [email protected]. You can also reach us via written correspondence using the address provided on our website.